Privacy Policy

Last updated: December 2024

1. Introduction

AffiliatesFlow, operated by KB Software LLC, located in Boca Raton, Florida, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our affiliate marketing platform.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address, password)
  • Payment information (PayPal email, Stripe account details)
  • Profile information (website URL, marketing channels)
  • Communication data (support inquiries, feedback)

We also automatically collect:

  • Device and browser information
  • IP address and location data
  • Usage data (pages visited, features used)
  • Affiliate link click and conversion data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our platform
  • Process affiliate commissions and payouts
  • Track referrals, clicks, and conversions
  • Send you updates, newsletters, and promotional materials
  • Respond to your inquiries and provide customer support
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Merchants whose products you promote (limited to necessary transaction data)
  • Payment processors (Stripe, PayPal) to facilitate payouts
  • Service providers who assist in operating our platform
  • Law enforcement when required by law

We do not sell your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar technologies to track affiliate referrals, maintain session information, and analyze platform usage. Our affiliate tracking cookies have a 30-day duration to ensure proper commission attribution. You can control cookie preferences through your browser settings, though disabling cookies may affect platform functionality.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes, such as fraud prevention and financial record-keeping.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Data portability

9. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

AffiliatesFlow

KB Software LLC

Boca Raton, Florida

Email: support@affiliatesflow.com